FAQs
What are the benefits of having life insurance?
Life insurance provides financial protection for the insured and his or her family in the case of unforeseen tragedy.
How can the insured pay the premium?
Premium can be paid at KBZ Bank, CB Bank, UAB Bank, GTB Bank, MCB Bank, OK$, Wave Money, Collector Collection Service, Capital Taiyo Life Insurance branch office.
How long does it take to wait for a premium maturity and surrender value?
You must wait 10 business days.
How long does it takes for short term endowment policy in force?
It takes (1) year.
How much surrender value can get if withdrawal premium before the maturity date?
If the premium withdrawals before the maturity date, fixed compensation plan can get surrender value.
Short Term Endowment Life Insurance
What are the benefits of short term endowment?
The benefits of short term endowment are
(1) Maturity Benefit,
(2) Death Benefit,
(3) Total Permanent Disability Benefit.
How do you calculate premium payment for short term endowment life insurance?
Premium payment rate shall be calculated based on the coverage and age of the insured person.
How many days can be delayed for premium payment?
Monthly premium payment for (15) days and quarterly, biannual or annual payment for (30) days can be delayed.
How many times deposit can the insured be withdrawal?
The insured can be withdrawal after paying at least 12times, if the premium payment is monthly.
Group Life Insurance
Is there any limit for number of people in group life insurance?
It is required at least (5) persons in group life insurance for one contract.
How does the insured pay premium in group life insurance?
Payment of premium paid is lump sum in group life insurance.
Are there claimable benefits if the worker quits the job?
If the worker quits the job, the compensation benefit will not be paid.
Health Insurance
Which benefits can get in health insurance?
Health insurance benefits are outpatient treatment, hospitalization charges (due to both Accident and Disease), death (due to both Accident and Disease), surgical charges, and treatment for miscarriage (at the Hospital Only).
How does the insured make claim request while during injury at the hospital?
The insured must inform the insurer before admitted to the hospital. Claim must be filed within 10 business days after being discharged from the hospital along with medical record and evidences.
Critical Illness
What is critical illness insurance?
Critical illness insurance can cover most common critical illness which are unforeseen tragedy with hospitalization, operation and death provide fixed amount of benefits.
How does the insured pay premium for critical illness?
Premium must be paid semi-annually, annually for individual customer and monthly, quarterly, semi-annually and annually for group customers in critical illness.
Personal Accident
How can get benefits if the insured for injury due to accident?
Benefit is depending on the doctor’s recommendation, and fixed compensation plan.
How can get the insurance for death due to accident benefits?
It can get lump sum payment.
Travel Insurance
How does the insured inform if there is accident in travel insurance?
The insured need to inform contact phone within ( 7 ) days from the date of the accident.
How can purchase Travel insurance?
Travel insurance under 100 miles and Special Travel insurance can be purchased at ticket counter and inbound / outbound travel insurance can be purchased at Capital Taiyo Life Insurance head office.
How does the insured make claim request if the insured die or happen for travel insurance?
The insured can claim for death benefit within (1) year and for injury within (2) years from the date that happens.
Please contact
Capital Taiyo Life Insurance customer service at (+959) 7654-53422 , (+959) 7654-53423 .